FEAmax Privacy Policy
This policy explains how FEAmax handles contact information and project files submitted through this website.
Last updated:
This Privacy Policy applies to information submitted through https://www.feamax.com and related communications initiated through the FEAmax website.
Information We Collect
When you contact FEAmax or use the website chat, we may collect your name, email address, company, phone number, service interest, project description, chat messages, requested schedule and any project file you choose to submit. Basic technical information may also be processed to operate and protect the website.
How We Use Information
FEAmax uses submitted information to evaluate your inquiry, communicate with you, prepare technical or commercial responses, coordinate requested engineering services and maintain appropriate business records. We do not sell submitted contact information or project files.
Project Files and Confidential Information
Uploaded files are used to review the related inquiry and support requested engineering discussions. Selecting the confidential option does not create or replace a signed non-disclosure agreement. Contact FEAmax before submitting export-controlled data, regulated information or highly sensitive materials that require specific handling terms.
Job Applicants
If you send a resume, portfolio or related career information to FEAmax, we use it to consider your background for future employment, contract or project-based opportunities and to contact you about potentially relevant needs. FEAmax may retain these materials for future consideration unless you request deletion. Do not submit a Social Security number, government identification, financial information or confidential information belonging to another employer or customer.
Service Providers
FEAmax uses service providers to operate the website and communication workflow, including Vercel for website hosting, Google reCAPTCHA for abuse prevention, Amazon Web Services for project-file storage, Resend for email notification delivery and Tidio for website chat communication. These providers process information only as needed to provide their services and under their respective terms and privacy practices.
Retention and Deletion
Inquiry records and uploaded files are retained only as reasonably necessary to evaluate requests, provide services, maintain business records or meet legal obligations. You may request deletion of information you submitted. Some records may be retained when required for legal, security or legitimate business purposes.
Security
FEAmax uses reasonable technical and organizational safeguards for website submissions. No internet transmission or storage system can be guaranteed to be completely secure, so customers should contact FEAmax before sending information that requires special security, contractual or regulatory controls.
Questions or Requests
To ask about this policy or request access, correction or deletion of information you submitted, email info@feamax.com.
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